Shipping policy
Shipping Policy
Shipping
All of our wares are posted via a nominated courier service. We allocate 2 days per week to send out all wares orders, although we will endeavor to send your order out to you as soon as possible please allow up to 2 weeks for your order to arrive. Postage time frames can depend on whether you are located in a regional or metro area, public holidays, and weekends.
all packages are insured - if a packaged is damaged in transit please file a claim w the shipping service
Some of our homewares and artworks are made to order, please read product description for availability. If time is a concern for receiving your order please contact us to get current stock availability.
Do you provide delivery tracking?
yes, once your item has been shipped you will be contacted with a shipping number.
Can I nominate a specific delivery date?
As we use third-party freight carrier services we are unable to guarantee a specific delivery date and time.
If you would like to delay your shipping please contact shop@brickalleyco.com