All of our wares are posted via a nominated courier service. We allocate 2 days per week to send out all wares orders, although we will endeavor to send your order out to you as soon as possible please allow up to 2 - 3 weeks for your order to arrive. Postage time frames can depend on whether you are located in a regional or metro area, public holidays and weekends.
Ship items at your own risk. Items will be insured with shipping carriers, and is the buyers responsibility to file a claim should an item go missing or become damaged during shipment. We will not refund for lost ( by carrier) or damaged orders.
Furniture shipments take longer due to third-party shipping companies.
Shipping cost for larger items at checkout does not represent accurate shipping cost — this is a placeholder until buyer requests a shipping quote.
Purchases made before requesting a shipping quote will not be refunded — the purchaser is responsible for covering delivery costs or arranging pick-up.
Restocking Fee Disclaimer:
On the rare occasion we do offer a refund for an item you purchase an item clearly states in the description it can not be shipped & you are unable to pick up we can credit you back your purchase - a 45%restocking
Do you provide delivery tracking?
yes, once your item has been shipped you will be contacted with a shipping number.
Can I nominate a specific delivery date?
As we use third party freight carrier services we are unable to guarantee a specific delivery date and time.
If you would like to delay your shipping please contact firstname.lastname@example.org